Privacy Policy

Last Updated: [Insert Date]

At Hoover Kitchen Supply Shop (“we”, “us”, or “our”), operating at fotkitchensupply.com, we are committed to protecting your privacy while providing premium kitchen products and a seamless shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information to process your orders and improve our services:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase.
• Transaction Data: Details about products you purchase, payment amounts, and order history.
• Technical Data: IP address, browser type, device information, and website usage data through cookies and similar technologies.
• Communication Data: Records of your correspondence with us via email or other channels.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for kitchen appliances, cabinetry, and accessories
• To provide customer support and respond to inquiries
• To improve our website, products, and services
• To prevent fraud and ensure transaction security
• To comply with legal obligations and protect our legal rights
• With your consent, to send marketing communications about new products or promotions

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: Secure third-party services (Visa, MasterCard, JCB, PayPal) to complete transactions
• Shipping Providers: To deliver your kitchen appliances and products
• Service Providers: Companies that assist with website hosting, analytics, and marketing
• Legal Authorities: When required by law or to protect our rights and safety

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian countries and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your information:

• 256-bit SSL encryption for all transactions
• PCI-DSS compliant payment processing
• Extended validation SSL certification (visible as a padlock icon in your browser)
• Regular security audits and system updates

While we take all reasonable precautions, no internet transmission is completely secure. We encourage you to use strong passwords and protect your login details.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations (e.g., tax and accounting requirements)
• Resolve disputes and enforce our agreements

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your data under certain circumstances
• Restriction: Limit how we use your data
• Objection: Opt-out of certain processing activities
• Portability: Receive your data in a structured, machine-readable format

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and improve performance
• Deliver targeted advertisements (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.